Privacy Policy

Who we are

This policy explains how [Tifet legal entity name] (ABN [ABN]), of [registered address], handles personal information collected through the tifet.com website. In this policy, "Tifet", "we" and "us" mean that entity.

This policy covers the website only. Each Tifet Application has its own privacy terms, which are provided with that product.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

Information you give us. When you fill in a form on the website, we collect what you enter. That is your name, work email, company, role and message.

Website analytics. We use privacy-friendly analytics to understand how the website is used, such as which pages are visited and how visitors arrive. These figures are looked at in total. They are not used to build a profile of you, and they do not rely on advertising or tracking cookies.

Technical information. Like any website, our hosting provider processes standard technical information, such as your IP address and browser type, so that pages can be delivered and the site can be protected from misuse.

We do not ask for sensitive information through the website. Please do not include it in a message.

How we use it

We use the information you send us to:

• reply to your enquiry
• arrange a conversation or demonstration if you ask for one
• send you information you have requested
• keep a record of our correspondence with you

We use analytics and technical information to keep the website working, secure and useful.

We will not add you to a marketing list unless you ask us to. If you do, every message will include a simple way to stop receiving them.

How form submissions are handled

When you submit a form, your details are stored securely and sent by email to the Tifet team so that the right person can reply.

We do not sell your information

We do not sell, rent or trade your personal information. We do not share it with anyone for their own marketing.

Cookies

The website uses only essential cookies, which are needed for the site to work properly. We do not use advertising cookies or cookies that track you across other websites. Because these cookies are essential, we do not ask for consent to them, but you can block them in your browser settings if you prefer. Some parts of the site may not work as expected if you do.

Who we share it with

We share personal information only with service providers who help us run the website and respond to you, such as our hosting, form storage, email and analytics providers. They act on our instructions and may use the information only to provide their service to us.

We may also disclose information if the law requires it, or to protect our rights, our users or the public.

Storage outside Australia

Some of our service providers may store or process information outside Australia. When this happens, we take reasonable steps to make sure the information is handled in a way that is consistent with the Australian Privacy Principles.

How long we keep it

We keep enquiry details for as long as we need them to respond to you and to manage any relationship that follows. After that, we delete them or remove anything that identifies you.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Access is limited to the people who need it to do their job. No method of sending or storing information online is completely secure, but we work to keep the risk low.

Your choices

You can ask us at any time to:

• tell you what personal information we hold about you
• correct anything that is wrong or out of date
• delete your information, where we are not required to keep it
• stop contacting you

Email us at [email protected] and we will respond within a reasonable time. We may need to confirm who you are before acting on a request.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at [email protected]. We will look into it and reply in writing. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed.

Contact us

[Tifet legal entity name] [Registered address] [email protected]